R0BATO Media
Digital Presence Audit
Prepared for Marisol · Solaz Boutique Hotel · Las Terrenas, Samaná, DR

You already proved it works.
Now let's make it book rooms

A year ago TikTok wasn't even on your list. Today it's your biggest audience by far, almost 12,000 followers you built yourself. That's the hard part done. Here's your Box Score across every channel, where all that attention is leaking instead of turning into stays and covers, and the 90-day plan to fix it.

Sunset over Playa Punta Popy at Solaz Boutique Hotel
Playa Punta Popy · Las TerrenasYour own golden hour — the raw material most hotels would kill for
01 · Box Score

The Scoreboard

Your digital presence, six categories, ten points each. This grades what's built online, not how good the stay is, that part, people already love.

One elite channel carrying a roster that hasn't caught up yet. The points you're missing aren't quality problems, they're a silent YouTube, an Instagram that stalled, a site that sends bookings to the OTAs, and a review profile that doesn't match how good Solaz actually is. Every one of those is fixable without changing a thing about the hotel.
27 / 60
TikTok
A−
9 / 10 · 11.9K followers
Instagram
C−
5 / 10 · 3,337 followers
Facebook
D
4 / 10 · 989 followers
YouTube
F
1 / 10 · not live
Website & Book-Direct
D
4 / 10 · leaks to OTAs
Reviews & Reputation
D
4 / 10 · 3.8★ · thin
Read this the right way. A 27/60 isn't a knock on Solaz, it's a map. You hold an A− in the one category almost nobody can fake: an 11.9K TikTok audience that genuinely loves the place. The score is dragged down by plumbing, no YouTube, an Instagram that stalled, a site that hands bookings to the OTAs, and a review profile that doesn't match the actual experience. Those are the cheap points, and they're exactly the ones that turn 12K fans into booked rooms.
02 · What changed

The breakout nobody planned

When we first talked, Solaz had a lovely Instagram at around 3,100 followers, a Facebook page near 930, and no TikTok at all. The plan back then was to build all of it from scratch. Then something better happened: you jumped on TikTok and it took off. Beachfront life, sunsets, the food, the vibe, the exact stuff people scroll for, and the algorithm rewarded it.

11.9K
TikTok followers today, from zero a year ago, your single largest audience
42.2K
Total TikTok likes, real proof the content resonates, not vanity follows
#1
TikTok is now your top channel, bigger than Instagram and Facebook combined
Why this matters: most hotels spend years and real money trying to manufacture what you got organically. The audience exists, the appetite for Solaz content is proven. The job now isn't to create demand, it's to stop wasting it, and point it at the two things that pay: direct bookings and full tables at the grill.
03 · The full picture

Your channels, graded honestly

A live look across every platform a guest might find you on, and how each one is actually pulling its weight.

Platform
Where it stands
Status
🎵TikTok
11.9K followers · 42.2K likes. Your engine. Posting works, but it's carrying the whole brand alone and isn't feeding the other platforms or the booking page.
On fire
📸Instagram
3,337 followers · 125 posts. Should be your polished flagship. It grew barely ~200 in a year while TikTok exploded, the winning content isn't making it over here.
Lagging
👍Facebook
989 followers. Reaches the older, higher-budget traveler who books longer stays. Infrequent posts and few reviews leave money on the table.
Underused
▶️YouTube
Nothing live. A room tour, a "day at Solaz" film, and an ambient beach-sounds channel are exactly what people watch before they book, and they rank on Google for years. Your biggest open lane.
Wide open
⭐Reviews / OTAs
3.8★ · just 6 TripAdvisor reviews · #34 of 42 in Las Terrenas. That ranking doesn't match the actual stay, it means almost no one's being asked to review. Where the booking decision gets made.
Needs a system
🌐Website
solazboutiquehotel.com is live and beautiful, but it's not built to convert a scroller into a direct booking, and every OTA reservation hands over a 15–20% commission. (Full teardown on the Website Review tab.)
Leaking money
04 · The gap

Where 12,000 fans leak away

A huge TikTok audience is only worth something if it converts. Right now it mostly evaporates. Three leaks, all fixable.

One channel doing all the work
TikTok is a firehose; Instagram, Facebook and YouTube are trickles. The best-performing clips never get repurposed, so you're making great content once and using it once.
Attention with nowhere to go
A viral video sends people to a profile with a plain link. There's no clean book-direct path, no offer, no email capture, so the view becomes a like instead of a reservation.
No system, just hustle
It's running on your energy and spare time. No consistent calendar, no pro production days, no reviews engine, no bilingual reach split for your Dominican vs. international guests.
A note on what's driving the reach, worth saying plainly. A lot of the current growth is personality-led, you're magnetic on camera, and that's a real asset most hotels would pay for. The opportunity is to point that same presence deliberately at the hotel: you as the host walking a guest into a room, plating a dish at the grill, welcoming people at sunset. Same face, same charisma, but now every video also sells the property, the food, and the stay. That's the difference between a follower and a guest, and it's the throughline of the whole content plan.
05 · The open lane

The YouTube play most hotels miss

YouTube is the one channel you have zero presence on, and for a beachfront hotel it's the highest-leverage lane left. Two moves, both cheap because you're already there at golden hour.

🎬

The film that sells the stay

A polished room tour and a "day at Solaz" film become the hero video on your website and the thing people watch right before they book a beach hotel. Unlike a TikTok, a YouTube video keeps ranking on Google for years when someone searches "Las Terrenas hotels", working long after you posted it.

🌊

The ambient channel nobody's built

Long-form beach sounds & waves, sunset loops, "3 hours of ocean waves at Solaz for sleep & focus." It runs passively, ranks for millions of "beach sounds / ocean waves" searches, doubles as your website's background ambiance and in-room loop, and quietly plants the Solaz name in front of people who'd never search for a hotel. Almost no boutique hotel does this, that's the moat.

Why it compounds: TikTok is rented attention, it spikes and fades. YouTube is owned and searchable, every film and ambient loop keeps earning views and bookings for years. Built from the same shoot days you're already doing, it's the cheapest long-term asset on this list.
06 · The setting

Why the timing is right

Las Terrenas is having a moment, one of the fastest-growing beach destinations in the Caribbean, and Solaz sits right on Playa Punta Popy, the "Ocean Drive" of the town and its social center. You've got a beachfront hotel, a chef-driven grill, sunsets, and a faith-and-hospitality brand that already reads on camera. That is premium content raw material most hotels would kill for.

And the guest split is a gift, not a headache: Dominican travelers who respond in Spanish, plus a steady stream of American, European and French visitors who plan in English. A presence built to speak to both audiences, on the platforms they each use, is how you fill rooms in and out of high season.

The bet: take the audience you already built, run it through a real system, point it at direct bookings and the restaurant, and Solaz stops renting attention on borrowed time and starts owning a channel that books rooms while you sleep.
07 · Recommended

The first 90 days

Don't reinvent what's working, amplify it and plug the leaks. The sequence protects your momentum while it builds the machine underneath it.

1.
Keep TikTok rolling, but start repurposing every winner into Instagram Reels, Facebook, and a new YouTube channel. One shoot, every platform, and point the on-camera content deliberately at the hotel.
2.
Build the booking funnel: a clean link-in-bio, a bilingual book-direct site through Marketta, and an offer that gives people a reason to book with you instead of an OTA.
3.
Run the first content shoot (my team flies down, or we host a creator on our brief) to bank a full quarter of rooms, food, beach, and guest content, plus the YouTube films and ambient footage, in English and Spanish.
4.
Turn on the reviews engine across Google and the OTAs, that 3.8★ / #34 ranking climbs fast once guests are actually asked, and set a steady calendar so the feed never goes quiet.

Follower and engagement figures checked live on July 19, 2026 (TikTok, Instagram, Facebook public profiles). Review rating, count and ranking from TripAdvisor, live July 2026. Comparisons to "a year ago" reference the initial Solaz social plan. Tourism context reflects publicly reported Las Terrenas / Samaná travel trends. This is a marketing audit and strategy overview, not a booking-revenue guarantee. The plan, the site teardown, and the numbers behind them live on the Partnership, Website Review, and Content Studio tabs.