Reshoot day: Eric and Adam

• Meet Eric
• The website film: your parts. Mike and Lise's parts stay as they are.
• Your part of the team video
• Auto glass: the new van, Adam's interview and an install
• Three more reels use the same interview take, so your lines get redone there too: On the job, Who answers the phone and Grew up in the shop

Focus. We check it at full size before every take, and again any time you move.

Eye line. You look straight at the camera, like you're talking to a customer. We put a mark right by the lens and check your eyes before every take.

Prep. The questions are below. We do a short run-through before the camera rolls.

Read these ahead of time. You don't need to memorize anything. Talk the way you would to a customer at the counter. If an answer comes out wrong, we just ask again.

1. People tell you they can't get anybody to call them back. What do they say, and what happens when they call Mesko?
2. What do you remember from coming into the shop as a kid?
3. What does your day look like now?
4. Why has Mesko lasted this long?
5. What are you proud of here?
6. What should someone know about Mesko before they call? What do you do for homes, for businesses and for cars?
7. Last, one line to camera: "Mesko Glass, serving the Poconos since 1958."

What to wear. A solid shirt with the Mesko logo. No thin stripes or small checks. They flicker on camera.

The van. We'll photograph the new auto glass van. If it can be washed that morning, even better.

Send a couple of days that work. That day we need you for the interview, Adam for his, and an auto glass install we can film.

How does Adam spell his last name? It goes on screen under his name.

Can you line up an auto glass job that day, with a customer who's OK with the camera? We keep plates and customer names out.

Your rule is no installer without a hard hat. Does that cover an auto install in the shop too, or only job sites?

Right now it reads "Eric Mesko · Mesko Glass". Do you want a title under your name? If so, which one?