R0BATO MEDIA
Digital Presence Audit
July 2026
Prepared for the Pocono Builders Association

You have already
done the work
Almost none of it
is online

This is a full read of every page the association publishes, plus sixty six builder associations across the country measured the same way. It is not a list of failures. Nearly every point on the board is a publishing problem, not a building problem.

Prepared forJoan Molloy, Executive Director
Prepared byRob, R0BATO Media
Fieldwork28 to 29 July 2026
01 · Box Score

The Scoreboard

Digital presence scored across six categories, ten points each. This measures what has been built online so far. It says nothing about the quality of the association, the work its members do, or the value of being in the room.

Digital Presence Box Score20 / 60
C
Social Presence
5 / 10
C
Content & Video
5 / 10
D
Google & Reviews
3 / 10
D
Findability
3 / 10
F
Website
2 / 10
F
Lead Capture
2 / 10
Read this the right way A 20 out of 60 is not a judgment on the Pocono Builders Association. You have run the Builder and Trade Professional Awards since 1980, you are BBB accredited since 1992, and your home show is the largest consumer home show in Northeastern Pennsylvania. Nobody can buy any of that. What the score measures is publishing, and the shape of this one is unusual: there is no category here that has to be built from nothing. The photography exists. The events exist. The video library exists and it is bigger than the state association's. Almost every point on this board is a page that is out of date, a feed that was never turned on, or a link that was never added.
02 · The Headline

Your flagship event has a three year old storefront

This is the most expensive thing in the audit and the fastest to fix. The home show is the only program listed on your Form 990, at $60,000 of a $216,000 expense base.

poconobuilders.org/home-show/ · fetched 29 July 2026
2023 Greater Pocono Home & Outdoor Living Show March 4th - March 5th Saturday, March 4th; 10:00 AM - 6:00 PM Sunday, March 5th, 2022: 10:00 AM - 4:00 PM Admission $6 per person CASH 25,00 sq. ft. of exhibit space in Kilimanjaro exhibit hall
The page is headed 2023 and the Sunday line says 2022, so it contradicts itself inside four lines. It also has a missing digit in the square footage. Meanwhile your own calendar and the Pocono Mountains Visitors Bureau both list the real event: Saturday 18 and Sunday 19 April 2026 at Kalahari. This page ranks third on Google for "Pocono home show 2026", so it is very likely the first thing a prospective attendee sees.

The booth sales page is a 404

poconobuilders.org/home-show-exhibitors/ returns a 404 and still ranks in the top ten for "Pocono home show 2026". A second dead page, /meet-the-exhibitors/, is also indexed. An exhibitor who searches for you and clicks the obvious result hits nothing.

Neither show page is in your own sitemap

/home-show/ and /home-show-attendees/ are both excluded from page-sitemap.xml. The attendee page is also missing from the nav, so it is reachable only through Google, where it still promises the "2022-2023 edition" of the directory.

The tourism listing has no way to contact you

poconomountains.com/listing/pocono-builders-association/899/ ranks first for "builders association Poconos". Fetched twice: the listing block carries no address, no phone, no email and no website link. The only contact details on the page belong to the Visitors Bureau.

The show's contact number is not yours

The Visitors Bureau event page lists the show contact phone as (570) 844-2001. That is the Visitors Bureau's own number, not the association's. It sits on the highest traffic third party page your event appears on.

UnresolvedYour own calendar entry lists the 2026 show as Saturday 18 April only. The Visitors Bureau lists 18 and 19 April. The Pennsylvania Builders Association's listing shows the 2025 show as a three day event, 4 to 6 April. Three sources, three durations. Worth settling before any 2027 page gets written.
03 · What's Already Working

The assets nobody can buy

Worth saying before the list of defects, because there is a real inventory here and most of it is stronger than the associations this was benchmarked against.

7.0

Followers per member

835 Instagram followers on 120 plus members. That ratio is the strongest of any Pennsylvania local outside a big city account, and more than double the median of the 37 associations measured. You have more Instagram followers than Harrisburg, Lehigh Valley and Berks combined.

6×

The state association's channel

118 videos and 16,296 lifetime YouTube views. The Pennsylvania Builders Association's own channel has 15 videos and 2,718 views. Only two PA locals were found to have a channel at all.

1992

BBB accredited since

An A plus rating and 34 years of accreditation. Alignable shows 24 recommendations and a Highly Recommended badge. The trust signals exist, they are just parked on platforms nobody searches.

A 49 event calendar

Board meetings, three standing committees, a 16 season golf league, a summer mixer, a sporting clays shoot, an awards gala and a home show. That is a content calendar most associations would have to invent.

A directory with real depth

150 to 180 service categories with text search, A to Z and a radius filter out to 100 miles. The infrastructure is good. It is being used as a phone book.

Seven straight directory editions

Digital flipbooks confirmed live for 2019, 2020, 2021, 2022, 2025 and 2026, plus the 2025 All Star Magazine. A sponsor funded publication franchise already exists and already works.

A named podcast brand

Member Speak: Building a Solid Foundation. Only about eight local or state builder associations in the entire country were found to run a podcast. You are one of them.

04 · The Vault

Forty six years of photography, used once a year

If there is one thing in this audit worth acting on, it is this. It is not a new program, a new budget line or a new shoot. It is a filing cabinet.

What every awards entry already contains

The Builder and Trade Professional Awards began in 1980. Per your own entry rules on the awards portal, every single submission must include a minimum of seven and a maximum of sixteen photographs, exterior and interior, plus a narrative of up to 250 words, a layout or floor plan and a specifications summary. Entry costs $240 and includes a dinner seat.

So each year, member builders pay you to hand over professional photography and written copy about finished Pocono homes. That material is judged, projected once at a November dinner, and filed. Nothing is published.

1980
Program running since
7 to 16
Photos per entry, required
250
Words of copy per entry
$240
Members pay per entry

One winner case study a week is a full year of posts that costs nothing to produce, because the photography is shot, the copy is written and the builder already submitted it voluntarily. Add one release checkbox to the entry form and the archive becomes publishable in perpetuity.

Somebody else is already doing this with your materialA member's own website, rwbuff.com/awards, documents Pocono Builders Association award winners for 2005, 2006, 2007, 2009, 2010, 2012 through 2019, and 2021 through 2025. A single member currently publishes a better public record of your awards program than you do. The category list and the entry fee are also only findable on cpjam.com and on member sites, not on poconobuilders.org.
05 · The Standings, Pennsylvania

You are the smallest association on this table and fifth on it

Every Pennsylvania local with a verifiable Instagram account, ranked by followers. Carbon, Wayne Pike, HBA of Northeastern PA, Lancaster, Lebanon, West Branch, Central PA and Northwestern PA have no verifiable account at all.

#AssociationMembersFollowersPostsPer member
1BIA of Philadelphia3343,50067610.5
2Builders Assn of Metropolitan Pittsburgh~4001,6003424.0
3HBA of Bucks & Montgomery Counties~4001,5008823.8
4York Builders Association400+1,2001,9003.0
5Pocono Builders Association120+8353957.0
6HBA of Metropolitan Harrisburg300+3171161.1
7Lehigh Valley Builders Association160+2411851.5
8HBA of Berks County~2001353450.7
Followers per member is the honest measure at this scale, and on that column you are second only to a big city account with nearly three times your membership. This is the single best number in the audit. It is also invisible: the association's website does not link to Instagram from anywhere. The only place the account is linked from is the third party awards microsite.

The Northeast region of the Pennsylvania Builders Association

Four locals share your region. Here is what each one publishes.
AssociationMembersInstagramHome showPodcastYouTube
Pocono Builders Association120+YesYesYesYes
Wayne Pike Building Industry Assn125None foundNoNoNone found
Carbon Builders Association80None foundNoNoNone found
HBA of Northeastern PANot publishedNone foundNone foundNoNone found
You are the only association in your own region with any of the four. That is worth saying out loud at a state board meeting, and it is worth an NAHB Association Excellence Award entry, which you have never filed. Six Pennsylvania peers have won PBA or NAHB awards. Lebanon County, at 170 members, has two national wins.
06 · The Standings, National

Your video library is bigger than most of the country's

Every local, state or national builder association channel found with retrievable data, ranked by lifetime views. Pulled 28 to 29 July 2026.

#ChannelSubscribersVideosLifetime views
1NAHB, national, 140,000 members13,6008303,847,136
2HAVAN, Vancouver8033012,493,298
3Black Hills HBA, South Dakota13Not published589,775
4Southern Utah HBA488404213,032
5HBA of Greater Kansas City354197176,170
6BIA of Northern Kentucky27127170,745
7BIA of Washington, state174Not published37,092
8NC Home Builders Assn, 16,000 members11015620,737
9Pocono Builders Association6611816,296
10Builders Assn of the Blue Ridge Mountains33439,017
11HBA of Northwest Michigan28587,386
12Pennsylvania Builders Association, state15152,718
Ninth in the country on a list that includes two national bodies and a 16,000 member state association. Do not read the subscriber column. The best association media operations in America have 13, 27, 28, 110 and 488 subscribers. Black Hills sits third on lifetime views with thirteen subscribers, because they cut one home show shoot into six and fifteen second spots and run them as geo targeted ads. That tactic is available to you today, using footage you already own.
07 · The Receipts

What is actually live on the website right now

Every item below was fetched on 29 July 2026 across poconobuilders.org and its three subdomains. Sixteen pages exist on the WordPress site. Five of them are junk.

01

The membership application is Lorem Ipsum

Live, public and listed in the sitemap. The H1 is correct and everything under it is placeholder text.

Membership Application Place introduction text here Partim orba seductaque...
02

A raw template page renders its own variable names

/growthzone-template/ has been live since 6 January 2025. The H1, the body and the meta description are all unrendered placeholders.

H1: #MICRONET_HEADING# Body: #MICRONET_CONTENT#
03

Two different Executive Directors are named

/get-involved/ and /consumer-info/ both tell visitors to contact Janet C. Chombok. Every other page, and the Form 990, name Joan Molloy. /consumer-info/ was last edited in September 2025 and still carries the wrong name.

04

The Committees nav item goes nowhere

It links to a bare anchor. No committee is named on the page, everything sits behind a PDF. Your own calendar publicly names four: Membership, Events and Education, NEPA EXPO, and the Board.

<a href="#">Committees</a>
05

The scholarship deadline is 28 months in the past

The page still reads "2024 Scholarship Information" with a deadline of 29 March 2024, and the only download is the 2024 application. The award amounts, $1,000 plus a $500 MCTI co-op award, are not stated on this page at all. They are on the membership application on a different subdomain.

06

The golf page is two years old

Headed "2024 Golf Tournament at Skytop Lodge Golf Course". No date, no price, no sponsor levels, no photographs. The 2026 tournament date could not be found on any public page.

07

Four dead COVID resources are presented as current member value

/member-resources/ was last updated 27 January 2022. Half the resource list is 2020 material: COVID-19 Business Resources, a Coronavirus and Job Safety webinar, PA Labor and Industry construction guidance, and the PA COVID-19 PPE B2B Interchange Directory.

08

A duplicate homepage and a 2020 event page are both indexed

/home-2-copy/ carries the page title "Copy of Home". /fall-tailgate-2020/ still promotes an event on Sunday 18 October with an RSVP deadline of 10/14. The only blog post on the entire site is titled "FALL TAILGATE PART", truncated, with a raw personal Gmail address showing as the public byline.

09

The member portal's root serves a setup screen

business.poconobuilders.org loads a GrowthZone page titled "Public Modules - Development Mode" reading "When your site is live and your homepage is defined you will no longer see this page". It is publicly reachable.

10

Three different directory years are linked from one navigation

The Membership menu points at the 2022 directory. The Consumers menu points at 2025. The homepage points at 2026. A member who follows the Membership menu is handed a four year old buyer's guide with four year old advertisers in it, which is a sponsor problem as much as a web problem.

08 · Citation Rot

Two phone numbers, eight addresses, two spellings of your own name

How the association appears across the directories that feed Google. Everything below was read on the page unless marked otherwise.

A

Two phone numbers

(570) 421-9009 everywhere you control. But the Visitors Bureau event page for your own home show lists (570) 844-2001 as the contact, which is the Visitors Bureau's number.

B

Eight address renderings

Including two conflicting ZIP+4 codes: your own member portal says 18360-2004, the BBB says 18360-2060. Birdeye prints the suite number twice. Five listings, including Alignable, Cause IQ and ProPublica, carry no street address at all.

C

A 1990s ISP email on your own homepage

pocbldrs@ptd.net is still published on the homepage, the About page, the member portal contact page and the 2026 home show listing, while joan@poconobuilders.org is used on the calendar and the awards portal. You own the domain and are publishing the ISP address.

D

Two spellings of the organization's name

The page titles on your own site read "Pocono Builder Association", singular, on the homepage, the leadership page and the home show page. Everywhere else it is Builders, plural.

<title>Home - Pocono Builder Association</title>
E

The BBB lists two former directors

BBB's record names "Ms. Nicole Foleno and Ms. Janet Campis, Executive Directors". The 990 and the calendar both name Joan Molloy. The BBB record is stale and it is the page carrying your A plus rating.

F

Two Facebook URLs and a third page nobody has claimed

The site links facebook.com/Pocono.Builders.Assoc. The awards microsite links facebook.com/Poconobuilders. Separately, a Facebook page with the numeric ID 100088632717714, an account created around 2022, is actively posting about the 2026 show. Whose page that is could not be verified, because Facebook blocks automated fetching.

G

LinkedIn is split between a company page and a personal profile

The website links linkedin.com/company/pocono-builders-association. The awards microsite links linkedin.com/in/poconobuilders, which is a personal profile whose title renders as "Pocono Builders Association - Joan Molloy, Executive". Using a personal profile as an organizational identity splits follower growth and is against LinkedIn's own terms.

ProvenanceGoogle Maps, Yelp, Facebook, LinkedIn, Instagram, Bizapedia and the Meta Ad Library all refuse automated fetching. Follower counts for Facebook and LinkedIn, the Yelp rating, and the Google Business Profile itself could not be inspected directly. Where a figure below comes from an aggregator rather than the source, it is labelled as such.
09 · Google Profile

Four Google reviews in forty six years

The Google Business Profile exists. Its Place ID and CID are published by an aggregator, so it is confirmed to be live. It could not be inspected directly, because Google Maps refused every request.

4

Google reviews

Reported by Birdeye, read on their page. For an organization that has been accredited since 1992 and holds a 49 event annual calendar, four reviews is effectively a non presence.

10

Facebook reviews

Also via Birdeye. The blended figure across all sources is 4.8 stars on 14 total reviews, which is a good rating on almost no volume.

24

Alignable recommendations

Highly Recommended badge. Alignable is a business to business network with close to zero consumer search visibility, so this is real goodwill parked where no homeowner will find it.

You have 120 members and 4 reviews

Every one of those members has a reason to say something publicly about the association. Nobody has ever been asked. A single ask at one membership dinner would likely triple the count in a week.

The category is unclear

Birdeye files you under Contractors. Yahoo Local says Business Organizations. Yelp's page title says General Contractors. Your actual GBP primary category could not be verified and may be miscategorized, which affects every local search you could appear in.

10 · Where You Rank

You own your own name and nothing else

Five queries, run 29 July 2026. Caveat on provenance: these came from a general web search API returning ranked titles and URLs, not a live Google SERP with ads and a local pack. Treat the ordering as indicative.

QueryDo you rankWho owns it
find a contractor Stroudsburg PANot in the top 10HomeAdvisor, Procore, Angi, BBB, Yelp, YellowPages, BuildZoom
home improvement contractor East StroudsburgNot in the top 10BBB, Yelp, HomeAdvisor, BuildZoom
home builders association Monroe County PA9thA dissolution story about the Home Builders Association of Monroe County, Michigan, ranks first. Carbon Builders, Bucks and Montgomery, and Harrisburg all outrank you.
builders association Poconos6thThe Visitors Bureau listing with no contact details ranks first, Yelp second, Instagram third
Pocono home show 20263rd, plus four more resultsYou own this query. The page it lands on is the 2023 one.
The pattern is clean: you rank for your own brand and your own event, and you are absent from the two queries that would actually route a homeowner to a member contractor. That space is fully occupied by Angi, HomeAdvisor, Yelp, BuildZoom and YellowPages, all of which monetize your members by selling them leads. You already operate a searchable member directory. It is not competing.
Worth knowingThe top result for "home builders association Monroe County PA" is a news story headlined "Home Builders Association of Monroe County to dissolve after 56 years". That is Monroe County, Michigan, a different organization entirely. Anyone searching that phrase locally sees a dissolution headline above you.
11 · The Empty Rooms

Four features you are paying for and not using

These are built, live and reachable. They have never had anything put in them.

01

News: zero items, ever

business.poconobuilders.org/news returns "Results: 0". This is what feeds the "Latest News" block on your homepage, which is why that block renders as a bare heading with nothing under it.

02

Job postings: zero

Also "Results: 0". A free member benefit, in a trade with a documented labor shortage, sitting empty. Monroe County Career and Technical Institute has a seat on your own 2026 board.

03

Member Speak: zero published episodes

The podcast page contains one embedded promo video and nothing else. No episode titles, no guests, no dates, no descriptions, no RSS feed, no Spotify or Apple links. Episodes were recorded, at least one guest appears on YouTube, and none of it is on the page that carries the show's name.

04

The monthly newsletter has no archive

Member Benefits describes a "monthly publication that is emailed". No web archive exists anywhere. That is twelve pieces of finished writing a year with no search value and no social afterlife.

05

Monthly membership dinners are sold as a benefit and appear on no calendar

The Member Benefits page promises networking dinners on the second Wednesday of every month. They do not appear anywhere in the 49 event public calendar. Neither does the 11 November Awards Gala. And not one of the 49 events that are published lists a venue or a price.

12 · The Market

Monroe County is not a new construction story

This matters because it determines what the content should actually be about. Sources are Census QuickFacts, the Monroe County Planning Commission 2024 Annual Report, the Pocono Mountains Association of Realtors and Keystone Newsroom.

MeasureFigureWhat it means for content
Population, 2025167,179Down 0.7% since 2020. Flat to shrinking, so growth has to come from remodel and replace
Owner occupied rate80.2%A homeowner dominated market. Remodeling content will outperform new build content
Median home value$267,600Median sale price $300,000 and rising 6.4% year over year
New single family permits, 2024192Coolbaugh 48, Tobyhanna 32, Polk 20. That is the Pocono Pines and Lake Naomi second home belt
Permits in the boroughs, 2024ZeroStroudsburg, East Stroudsburg, Mount Pocono and four other municipalities issued none. Pure remodel markets
Building permits, 2025257Roughly 30% below the 2021 peak of 370
Tourism spend, Monroe County 2024$2.8 billion13,636 jobs. Second home owners are the audience nobody is speaking to
Short term rentals~6,500 activeSTR regulation is a live local issue with a published county model ordinance and no owner of the conversation
Segment the content geographically and it writes itself. New build content belongs in Coolbaugh, Tobyhanna and Polk. Remodel, permit and contractor selection content belongs in Stroudsburg and East Stroudsburg, which issued zero new single family permits in 2024 and should never see a new construction post. Kalahari, your show venue, employs 1,374 people and is a top 25 county employer. Skytop, your golf venue, employs 311. Neither relationship has ever produced a piece of joint content.
13 · Why Association Content Dies

The show with the most episodes in the country is dead

Eleven builder association podcasts were measured episode by episode from their public feeds. The finding is counterintuitive and it applies directly to Member Speak.

ShowAssociationEpisodesLatestHostStatus
Measure Twice, Cut OnceHAVAN, Vancouver9317 Jul 2026Paid broadcast professionalsActive, 8 sponsored seasons
Utah Valley HBA PodcastUtah Valley HBA1081 Dec 2023Volunteer, a working GCDead, 32 months
HBA BuildCastGreater Baton Rouge3122 Mar 2023Staff, after a host changeDead, 40 months
HBA After HoursGreater Kansas City2421 Jul 2026The EVP and CEOActive
Building BetterNorthwest Michigan2218 Jun 2026The Executive OfficerRevived after 355 days dark
GCBA Builders SpotlightGold Coast, Florida3413 Jul 2025The Executive OfficerProduced but invisible
Member SpeakPocono Builders AssociationNot publishedMar 2025Association staffDark since March 2025
Utah Valley published 108 episodes at a near weekly clip and then stopped dead. HAVAN has run since 2020 because it is hosted by paid professionals and underwritten by named season sponsors. Volume does not predict survival. Ownership and calendar pinning do.
Northwest Michigan's show ran ten flawless biweekly episodes, went dark for 355 days, and came back for the Parade of Homes, with every revival episode title tagged "| Parade of Homes 2026". The calendar resurrected it, not the content plan.
Lesson 01 · Pin every episode to a date
Gold Coast's member portal lists 34 episodes running through July 2025. Their public Apple and Spotify feed contains two, both from May 2022. Somebody kept making the show for three years while the feed sat frozen.
Lesson 02 · Check the RSS feed monthly
Both dead shows used the same title convention: "FirstName with CompanyName". It makes every episode interchangeable and gives a listener no reason to pick one. Survivors use hooks. Member Speak currently uses the dead convention.
Lesson 03 · Titles are strategy
Rhode Island shortened from 18 to 44 minutes down to 7 to 11 minutes and cut their median gap from 94 days to 7. They still posted a 259 day dead zone, because they title episodes "Week of July 13-17", which promises weekly and permanently records every week they missed.
Lesson 04 · Declare seasons, never weeks
14 · The First 90 Days

Where I would start

Ordered by what it costs against what it returns. Phase one is almost entirely deletion and correction.

Days
1 to 14
Stop the bleeding
  • Rebuild the home show page for 2027, or at minimum redirect it and rebuild /home-show-exhibitors/, the page that sells booths
  • Fix the Janet Chombok reference on two pages and swap pocbldrs@ptd.net for the domain address site wide
  • Delete the Lorem Ipsum application page, the template page, the duplicate homepage and the 2020 tailgate page
  • Link Instagram from the header and footer and settle on one Facebook URL and one LinkedIn identity
  • Update the scholarship and golf pages, and put the dollar amounts on the scholarship page
Days
15 to 45
Turn the lights on
  • Publish the first news items so the homepage widget has something to show
  • Put a venue and a price on all 49 calendar events, and add the membership dinners and the awards gala
  • Ask members for Google reviews at one membership dinner four reviews is the lowest number in this audit
  • Board and staff portrait session, one half day, which produces a year of profile assets
  • Open the awards archive: request release on the last three years and start a winners page
Days
46 to 90
Start the engine
  • Relaunch Member Speak as a declared season with hook titles and named sponsors
  • Cut the existing 118 video library into fifteen and thirty second spots and run them geo targeted to Monroe, Pike and Carbon
  • Cover what is already on the calendar: the 2 November clay shoot and the 11 November awards gala
  • Start Project of the Week from the awards archive
  • File one NAHB Association Excellence Award entry in the under 200 member division
The order matters. Nothing in phase three is worth doing while the home show page still says 2023 and the booth sales page still 404s. Fix the storefront, then fill it.
15 · What I Could Not Verify

Nine open questions

Presented as questions rather than guesses. Most of these would be settled in half an hour with access.

01

The Google Business Profile itself

Google Maps refused every request. Star rating, primary category, photo count, Posts, Q&A activity and whether the profile is claimed are all unknown. Only the four review count, via Birdeye, is confirmed.

02

Facebook and LinkedIn follower counts

Both platforms block automated fetching. Whether facebook.com/Poconobuilders and facebook.com/Pocono.Builders.Assoc are one page or two also could not be determined.

03

Who owns Facebook page 100088632717714

It is actively promoting the 2026 show. It is not either of the two pages the association links to.

04

Home show attendance, ever

No footfall figure exists in any source, at any point. The association claims "always a sold out event" and "over 100 exhibitors". Press reports vary: 125 exhibitors in one 2022 story, 70 vendors and more than 100 booths in another.

05

Whether the 2026 show ran one day or two

Your calendar says 18 April only. The Visitors Bureau says 18 and 19 April. The state association's listing shows 2025 as 4 to 6 April.

06

2026 booth pricing and ticket price

Neither is published anywhere. The last verifiable admission price is $6 cash, from 2022 press coverage.

07

The real Member Speak episode count

Episodes exist on YouTube. The podcast page lists none. There is no feed to count from.

08

Who controls the website

Whoever it is has not touched Member Benefits since December 2021 or Member Resources since January 2022.

09

Current membership count

"More than 120 members strong" comes from the state association's directory page, which still lists a 2020 president. The figure is likely 2020 vintage and may be materially different today.